Sarasota Auto Repair

We have been thrilled by the service provided by Gordon Chapman and the people in the shop. We needed a new repair shop since our current shop doesn't do European cars. Through references from our current shop and the one they recommended, we got to Elite and another shop to inspect a VW we were looking to buy from a dealer in St. Pete. Our first contact was in person late in the day and after a warm, welcoming chat with Gordon, he made arrangements fro the dealer to bring the car to him , gave us a reference fro another sales person who might have another option, and tips about what to look out for in negotiating and buying. Everything came together over 3 consecutive days. Gordon gave us a detailed report of the condition of the car and how we might want to use the findings in our negotiations. We closed the deal with the seller in the Elite customer waiting area as if it was our office! Afterwards, we consulted with Gordon about setting up a service plan to deal with the very minor deficiencies of the car and agreement on a long term plan for managing our on-going maintenance. We're thrilled and relieved that we've found a shop to tend to our new VW that has the same philosophy about proper car maintenance as we and our other service centers have. There was no need for us to even consider talking to the other shop that was recommended.

We were referred by our former mechanic when we decided to buy a Volkswagen which AJ doesn't service. We met Gordon Chapman who gave us honest, helpful advice. We made an appointment to have your mechanics go over the used car we were interested in buying. We were very pleased with the prompt and thorough service your staff provided at a reasonable price. Gordon is pleasant to work with, your facilities are spotless, and we look forward to working with you as "our" mechanics from now on!

The guys were extremely helpful and prompt with service. Will definitely be back!!

I brought my A6 in for brake pads today. Jamie and Gordon prepared me a couple of months ago that I was going to need new brakes. Therefore, I wasn’t shocked when the warning light went on over the weekend. I called Elite first thing Monday morning and Jamie answered the phone. Why am I not surprised. He told me to come in right away, which I did on Tuesday, and Gordon ordered all the parts. I was in Wednesday morning for the work to be done and it was completed by mid afternoon prior to the car wash. I have nothing else to add other than these are good and they know what they are doing. They don’t just react to problems, they enable the customer to anticipate problems. When you bring your car in to them, ask questions and pay attention to their recommendations.

Jamie and his team did a great job. Pricing was on par with any of the online retailers and they did a nice detailing job afterwards which was unexpected. Porsche tire and sensor replacement.

You have opened my eyes to superior service. I thank you for being excellence in a sea of mediocre choices!

As always, great personal service to their customers.

As a consumer and an active Realtor, there are two very important things I value, great customer service and no delays in my schedule. I can't have a car repair keep me from serving my customers. The team at Elite kept me in motion. There was a slight hiccup in my last service with parts not arriving as expected that delayed them from getting to work, but they kept me moving by quickly helping me get into another car so I could keep moving and working. Great service and a quick recovery! I was back in my car in a reasonable amount of time. Thanks guys!

The staff at elite motors is professional honest and very thorough. They are great to deal with and I have and will continue to recommend them

absolutely amazing crew, they have done a ton of work to my BMW, a lot of performance mods including hybrid turbos, tune, etc. had an issue and I described it to them about 3 weeks after the work was done. they quickly figured out the issue was one of the new turbos was faulty and got a new one shipped overnight and got it replaced the next day so I could get the car back. I would never dream of letting anyone else touch my BMW.