Sarasota Auto Repair

Jamie and crew have kept my old Volvo running smoothly. I could not be more pleased with their outstanding service and highly recommend EMW.Diane

This is by far the best place to take your European vehicle. Jamie, the owner is so nice, and Renee is fabulous at making sure our cars are done in a timely manner that works with my schedule. They are very honest and their mechanic is excellent. Jamie treats his employees and customers like family. I am so grateful that I found them!

Jamie is the Man! If you need anything done and done right. Clean shop, friendly staff. They work on my Audi Q7 and they charge me less than the stealaship. Call Elite Motor works.

My experience with Elite Motor Works is so overwhelmingly positive that I can't help but tell everyone I know about them. Until this point, I thought a good shop was one that I could trust to tell me the right thing that was wrong and then provide my car to me with everything put back in its place (it's amazing how many shops can't even do that). However, Elite has given me a new standard that is so much higher. They take the experience so much farther. In a conversation with the owner, Jamie told me that they live by the rule "What's the right thing to do for the customer?" They've proven to me that they do indeed live by that rule.My latest service put that to the test. 3-4 months ago I brought my new (to me) Jaguar to Elite for a preventative differential oil change. They noticed while doing this service that the previous owner hadn't performed a wheel bearing replacement correctly. The bearing was pressed in at an angle and it was a mess. I asked Elite to fix it, and they did. I also asked for the old parts back so I could show the previous owner what his shop did, which Elite provided with no hesitation. 3 months later, I began getting ABS add DCS faults. I took the car into Elite to review. Upon diagnosing the car, they noticed codes that related to the speed sensor for the wheel that had the bearing service. So, they immediately told me they'd waive the diagnostic fee, since it was related to an earlier service (...the right thing to do, of course). In researching why the faults were coming up, they determined that the OEM replacement bearing they had used was showing a slightly different pulse count, and therefore speed, than the other wheel. Elite decided the right thing to do was replace the right wheel bearing at no charge to me (amazing, an expensive service...complimentary to alleviate an issue that could be argued wasn't directly their fault). They also knew I needed my car for an upcoming trip, so they told me if they couldn't complete the service in time they'd provide a loaner car (going above and beyond, if you ask me).The story doesn't end here, after performing the 2nd wheel bearing service, they found the problem was solved. Both rear wheel speed sensors matched. Except, now the rear axle and the front axle registered different speeds and the car computer was not happy. Elite was shocked as their part provider claimed less than 4% returns on their bearings, never having seen this problem before. Again, following their motto, Elite did what they felt was right and ordered two new bearings from Jaguar directly, and replaced both rear wheel bearings (2 more bearing services, no charge to me), and extended my loaner car for almost a week.To put the cherry on the sundae, the car was ready on Friday, as they had told me it would be. However, I got hung up at my customer and couldn't be there to pick it up. The owner offered to come into the shop on Saturday, when they're normally closed, and make the exchange of my car for the loaner.I've never had this kind of service from a shop, nor have I even heard of this level of service. Renee, Jamie, and everyone else at Elite who I haven't met are rock stars, in my opinion. If you have a car that they'll service, it's a no-brainer that this should be where you take your car.

I just want to say thank you, thank you! Elite service was awesome! not only Renee had great communication with me but, I learn so much about my car thru your great picture/email system. I highly recommend Elite to everyone I know. See you guys in my next service!

Great honest people all certified professional.

I will preface this by stating that I manage a customer experience department for a Fortune 100 company. In most cases, the experience a customer has can mean more than the actual services rendered. Let's face it, how a customer feels about your business plays a big part on whether or not they come back. That being said, from St Pete to North Port, there isn't an automotive repair facility I'd rather go to than Elite Motor Works. Jamie, Renee and the staff there simply get it. The front of the house is immaculate and comfortable. That should be a given but in the world of independent repair facilities, it simply isn't. Elite's facility is on par with any BMW dealership I've ever been in. Check mark #1.Jamie was kind enough to give me a tour of the 'back of the house'; where the wrenches are actually turned. Let me say that the same things I said about the front waiting area extends to the actual shop. I believe a clean and orderly shop is an efficient one. And an efficient one means my car is fixed sooner. So another check mark for Elite!Finally, we all want to be treated fairly when we take our cars in for repair. Let's face it, no one likes to go through that experience because you never know if you're getting the straight story. Not the feeling I got from Jamie and Renee. I don't know what exactly it was but I felt like I was taking my car to family. And not that crazy uncle everyone has either but the family you actually trust. When I got into my car there was even a handwritten note in a card from the owner thanking me for my business. Like I said, they simply get it. Check mark #3 and the hat trick is complete!!Seriously, from Tampa to North Port; if you drive a BMW or anything else there is nowhere else to take your car for repairs.

After bad experiences at a dealer and another repair facility in Sarasota over the years, finally found a repair business that I can trust. They did a major repair on my 2006 BMW 325 and it should now be good for another 5 years. Priced very fairly, clean business, professional. Jamie, the owner, and Renee, the service representative, are excellent people. Five Star business.

I will preface this by stating that I manage a customer experience department for a Fortune 100 company. In most cases, the experience a customer has can mean more than the actual services rendered. Let's face it, how a customer feels about your business plays a big part on whether or not they come back. That being said, from St Pete to North Port, there isn't an automotive repair facility I'd rather go to than Elite Motor Works. Jamie, Renee and the staff there simply get it. The front of the house is immaculate and comfortable. That should be a given but in the world of independent repair facilities, it simply isn't. Elite's facility is on par with any BMW dealership I've ever been in. Check mark #1.Jamie was kind enough to give me a tour of the 'back of the house'; where the wrenches are actually turned. Let me say that the same things I said about the front waiting area extends to the actual shop. I believe a clean and orderly shop is an efficient one. And an efficient one means my car is fixed sooner. So another check mark for Elite!Finally, we all want to be treated fairly when we take our cars in for repair. Let's face it, no one likes to go through that experience because you never know if you're getting the straight story. Not the feeling I got from Jamie and Renee. I don't know what exactly it was but I felt like I was taking my car to family. And not that crazy uncle everyone has either but the family you actually trust. When I got into my car there was even a handwritten note in a card from the owner thanking me for my business. Like I said, they simply get it. Check mark #3 and the hat trick is complete!!Seriously, from Tampa to North Port; if you drive a BMW or anything else there is nowhere else to take your car for repairs.

Elite motors is absolutely the best and most honest shop for foreign car repair. The staff is very courteous and the shop is immaculate! I would highly recommend them to anyone over a dealer. They are authorized to do anything the dealer can do and the experience is much better!