I have always had used the local Audi dealership for service. I no longer will after finding this local gem last week. Background: Recently I called Audi to schedule an appointment and they were four weeks out before they could look at my car. I knew exactly what the issue was as it had been diagnosed and quoted previously by the same Audi service manager. Regardless of that, Audi still wanted to charge for another diagnostic before they would even order parts for the repair (again, they had diagnosed the issue a month prior but I didn’t want to make the repair at that time). I found Elite Motor Works on google and called the store, and happened to speak directly with the owner. He asked if I wanted to come by immediately and he’d try to help. I showed up 30 min later and he temporarily fixed the issue on the spot, no charge. But the part was broken and I decided I wanted a permanent fix. I was able to drop the car off a few days later and they fixed it while I waited - only 90 minutes. Had I gone to Audi I would have waited 4 weeks for an appointment, dropped my car for a full day $200 diagnostic, waited a few days for parts, and then waited 2 days for repair. This is not intended to bad mouth Audi, they do good work. But if you want a faster, more personal, and concierge-like experience without the dealer fluff costs, go see EMW.